Home / About / Meet the Team
Don Caddy
Aaron Pedigo
Aaron has been with Eii since 2006. He is responsible for the overall design of our software and the interfaces between the different software packages offered by Eii. Aaron has a BS in Computer Engineering from Purdue University and has a total of 6 years of experience as a Software Engineer at MailCode and Pitney Bowes. A native of Frankfort, Indiana, Aaron still resides there with his wife, Stacey.
What is your favorite movie or tv show?
Almost anything in the science fiction genre
What is your favorite meal or food?
Angel food cake
What do you do in your spare time?
Road cycling and volunteering for multiple agriculture advocacy groups including Farm Bureau and 4-H
What do you want to make sure you do before you die?
Take a tour of various castles throughout Europe
What is your favorite board/card game?
The Settlers of Catan
Matt DeMoss
Matt began with Eii in 2013 where he is responsible for Accounting and Human Resources. He got a BS in finance from Ball State University and has 23 years of experience in Accounting and Business Management with not-for-profits and agriculture. Matt was raised in Monticello, IN and currently lives in Brookston, IN. He’s married to Amy and has 7 children: Noah, Liz, Lydia, Isaac, Maria, Rebekah, and Kaite.
Favorite Book or Author?
Lord of the Rings
What is your favorite movie or tv show?
Secondhand Lions
What is one thing you can’t resist?
Anything my daughters bake
What do you do in your spare time?
Anything outside – hiking, fishing, cooking, golf, and chainsaw
What is your favorite quote?
“Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did”- Mark Twain
Brandon Patton
Starting as a Customer Information Specialist for the Support Team back in 2008, Brandon has proven his knowledge of information systems and resources to be placed in the position as the Director of Information Technology. Now going on 15+ years with the company, his role is not only the core infrastructure that keeps Eii innovative and functional but also to help search out new and exciting methods and technologies for the team. Originally from DeMotte, Indiana, he now lives in Clermont, FL with his wife, Lora, and daughters, Anna and Ella.
Do you have any skills or talents that most people don’t know about?
I’m a Liberal Arts graduate, with a major in Professional Writing and minor in Organizational Leadership and Supervision.
Who is your favorite Super Hero?
I admire Walt Disney. He was someone with a passion for creativity and pushing the bounds of what was possible – a man with both redeeming qualities and faults, that ultimately left a lasting impression on many generations.
What is one thing you can’t resist?
Tinkering with a new tech device
What is your favorite quote?
“We keep moving forward, opening new doors, and doing new things, because we’re curious and curiosity keeps leading us down new paths” – Walt Disney
What do you do in your spare time?
I’m an amateur radio operator for about a year now. KD9LKC
Clark Cassell
Clark has been with Eii since 2007 and currently handles sales and marketing. Clark graduated from Brown University with a bachelor’s degree in political science and has expertise in the areas of Eii mailing and Logistics Solutions. Clark also has previous, notable experience with consulting, publishing, business writing, and advertising sales. Clark grew up in Lafayette, IN and now currently lives in West Lafayette, IN.
If you could live anywhere, where would it be?
…Kayaking
What is your favorite movie or tv show?
The Godfather
Favorite technology or software?
Droid
What do you do in your spare time?
Read
What is your favorite quote?
“Be kind, for everyone you meet is fighting a great battle” – Philo of Alexandria
Sarah Burgess
Sarah started at Eii in 2014. She resolves machine issues, trains customers and new technicians, and maintains knowledgebase articles. Sarah studied Nursing at Vincennes University and Architecture at Ball State University. Her work experience includes 7 years as a Library Assistant and 8 years as a Construction Mechanic for the US Navy. Raised in Bloomfield, IN, Sarah now lives in Battle Ground, IN and has a daughter named Mackenzie.
Favorite Book or Author?
Ted Dekker, Diana Gabaldon, C.S. Lewis, Jon Henderson, Alison Weir, Dr. Seuss, Beverly Cleary, Boxcar Children, and Lord of the Rings
What is your favorite movie or tv show?
Battlestar Galactica, Outlander, Oblivion, Sherlock, Doctor Who, Rebecca, Treehouse Masters, History Channel biographies, Arsenic & Old Lace, Castle, The Men Who Built America, and anything geeky
What do you do in your spare time?
I love to draw, read, sew, garden, and ride bikes. My daughter and I will often play board/card games and walk downtown to watch the trains
When you were ten, what did you want to do when you grew up?
Astronaut, doctor, Naval Aviator, astronomer, treasure hunter, or a gymnast
What do you want to make sure you do before you die?
Research my genealogy
Emily Hitze
Emily began her career at Eii in 2017, providing customer support, and she is now the sales administrator as well. Emily deals with Sales and Customer support for incoming purchases. She’s currently enrolled at Ivy Tech and is proudly certified in First Aid and CPR. Emily lives in Lafayette, IN, where she was raised.
Favorite Book or Author?
Karin Slaughter
If you could live anywhere, where would it be?
Seattle
Who is your favorite Super Hero?
All Might from My Hero Academia
What do you do in your spare time?
I love to volunteer at local animal shelters, Loving Heart Animal Shelter and Almost Home Humane Society. If I’m not at one of the shelters in town, you can find me spending time with family and friends playing board games or just hanging out.
What would you do/buy if you won $10 million in the lottery?
I would donate to local animal shelters and build my own pet sanctuary for any and all animals.
Kelly Largent
Kelly began working with Eii in 2016 where she provides customer support for ConfirmDelivery.com, Mail Tracking, Database Processing, Order Entry. Kelly studied Business Management at Ivy Tech Community College in Indianapolis, IN and accounting at Danville Area Community College in Danville, IL. Her work experience began with ConfirmDelivery.com. She previously owned and operated a Monument Company here in Lafayette and helped her family design monuments. She went to school in New York to learn how to design Monuments and received a Certificate from Monu-Cad. Kelly is a native of Crawfordsville, IN but now lives in Dayton, IN. She has a daughter named Tiara, a daughter-in-law named CJ, and a son named Taylor. Kelly also has 3 grandchildren: Braylin, Gavin, and Emma.
Who is your favorite Super Hero?
My Son, he has cerebral palsy, but he doesn’t let his disability stop him from living every day to its fullest. He always has a smile on his face and enjoys life.
What is your favorite quote?
“There’s a reason why the rearview mirror is so small and the windshield is so big. Because where you are headed is much more important than where you have been” – Joel Osteen
What do you want to make sure you do before you die?
Pay respects to the 9/11 Memorial in New York
Do you have any skills or talents that most people don’t know about?
I learned to shoot when I was young and was a marksman by the age of 10. Friends of my parents use to call me little “Annie Oakley”
What would you do/buy if you won $10 million in the lottery?
I would open two different types of facilities. One would be a facility right here in Lafayette similar to the facility my son is in, for younger youths/adults with disabilities. A long term care facility that is more age appropriate and that would have activities and workshops for them so they could be closer to their families. Secondly, I would open a home for girls with addictions: a place for them to go when they feel they have no one; a place they can call home and get help; a place that will give them a roof over their head and get them the right help for their addictions. Along with this home, there would be a restaurant attached that once they are clean, they would have a place to work to earn money and help them get on their feet to learn responsibilities and help them in the right direction.
Isaac Smith
Isaac started at Eii in July 2013. He manages UPS-MI products including annual preventive maintenance, updates of software and hardware, and new feature requests. Isaac has a BS in Software Engineering and an Associate’s Degree in Aerospace Electronics from the Community College of the Air Force. He has 7.5 years in the USAF as an aircraft mechanic, Intel QA, call center, and IT. His expertise covers UPS-MI Desk, KACE, DHL SW, SPA, and Parcels machine. Raised in Indianapolis, IN, Isaac currently lives in West Lafayette, IN with his wife, Jeanine; son Braiden; and his daughter, Breana.
Who is your favorite Super Hero?
My wife
Favorite technology or software?
Google – it knows all
What is one thing you can’t resist?
Electricity
Do you have any skills or talents that most people don’t know about?
Mad cooking and bartending skills
What would you do/buy if you won $10 million in the lottery?
Kids get 50K each in a retirement Mutual fund. Buy a nice piece of land in MT, set up travel fund, and donate 1 million to homeless rehabilitation
James Vest
James began at Eii in 2018. He provides phone and remote computer support for customers with issues and questions related to Eii products. He majored in Graphic Design at Baker Business College. His job experience includes 10 years of technical service doing testing, maintenance, and troubleshooting for field equipment; 5 years of Automation Machine Operation and Quality; and 2 years as a Customer Field Support Technician. James’ expertise includes technical service and support, Quality and Testing, Troubleshooting Field Equipment, Google Technical Support Fundamentals, Google Networking from Coursera. Originally from Homer, MI, James now lives in Morocco, IN with his wife, Angela; son, Jaron; and daughter, Hannah.
Favorite technology or software?
Adobe Photoshop, Bluetooth technologies, and Google Online applications
What is your favorite meal or food?
Pizza
What do you do in your spare time?
Spend time with my family, play mobile games, watch baseball, and write
What is your favorite quote?
“A creative man is motivated by the desire to achieve, not by the desire to beat others”- Ayn Rand
What is your favorite board/card game?
Uno
Hayley Spidel
Hayley began working at Eii in 2020. She provides customer support alongside working as a sales representative. Hayley is currently obtaining her bachelor’s degree in HR Management. Currently, Hayley resides in Darlington Indiana, where she grew up, with her children, Kinzie, Marshall, and Kyler.
What is your favorite Book and Author?
My favorite book is The Giving Tree, and my favorite author is Dan Brown.
What is your favorite Movie or TV Show?
Favorite Tv Show: The Golden Girls
Favorite Movies: American Sniper
What is your favorite meal or food?
Fried porkchops mashed potatoes gravy and corn with a glass of sweet tea.
What is your favorite quote?
“There are three things, to my account, that I need each day. One of them is something to look up to, another is something to look forward to, and another is someone to chase.”
– Matthew McConaughey
What would you do/buy if you won $10 million in the lottery?
I would build my dream house in the country.
Lora Patton
Lora joined Eii in 2013. After several years of fulfilling the role of Graphics Coordinator she is now Engineering Innovation’s Marketing and Design Manager. Lora graduated from Indiana State University with a Bachelor of Science in Studio Art/Graphic Design and a minor in Art History. Prior to working for Eii, she gained over 10 years of experience in the newspaper/advertising industry. Lora is well versed in the Adobe Creative Suite, with expertise in Illustrator, Photoshop and InDesign. That experience helps her with her responsibilities, including creating graphics for advertising and trade shows, planning and implementing marketing strategies, and maintaining the Eii brand. Raised in DeMotte, IN she now resides in Clermont, FL with her husband, Brandon, and two daughters.
What is your favorite movie or tv show?
Outlander
Favorite technology or software?
Adobe Illustrator
What do you do in your spare time?
Sewing, reading, playing board games with my kids, planning Disney World/Florida trips
What do you want to make sure you do before you die?
Go on a Disney cruise to the British Isles
What would you do/buy if you won $10 million in the lottery?
Have my own art studio, and donate money to public school art programs.
Dan Scott
Dan has been with Eii since 2010, working previously as a Project Manager and a Product Manager. Currently, Dan serves as the Manager of the Customer Support team, offering his services as an USPS Expert, Product Manager for EZF, Agilis, Champ, and USPS Outgoing. Before his time at Eii, Dan worked for Pitney Bowes for 3 years and MailCode for 10. With a Bachelor of Science in Computer Science and Math from Purdue University, Dan combines his expertise in Business Analysis, Project Management, USPS, Agile, and Jira. After being raised in Frankfort Indiana, Dan now lives in Lafayette.
Jordan Slipher
Jordan joined Eii in 2008. He has had several roles at Eii, including Quality Assurance, Customer Support Technician, Customer Support Specialist, and now Field Service Technician. Jordan graduated from Purdue University with a Bachelor’s degree. Jordan is responsible for installing and upgrading machines, and training new customers. Raised in Rossville, IN he now resides in West Lafayette, IN with his fiancé, Ashley.
What is your favorite movie or tv show?
The Office/Always Sunny in Philadelphia/Idiocracy/Yellowstone
Favorite book or author?
Bill Bryson – “Into the Wild”
What do you do in your spare time?
Disc Golf and Grilling
Favorite meal or food?
Smoked meats and sushi
When you were ten, what did you want to do when you grew up?
Fighter pilot or race car driver
Brent Gregory
Brent joined Eii in 2022 in our Sales Department and went on to become the Director of Business Development and Marketing in 2024. Brent graduated with a bachelor’s in business management from Purdue University before earning his MBA from Indiana Wesleyan. He has over 20 years of professional work experience across the United States and Europe. Brent currently resides in his hometown of West Lafayette, IN with his son, Leo.
What do you want to make sure you do before you die?
I really want to visit Hawaii and Australia, maybe on the same trip!
Favorite book or author?
F. Scott Fitzgerald – “The Great Gatsby”
What do you do in your spare time?
I enjoy playing basketball and tennis, and, although I am not good at it, I do enjoy painting sometimes.
Do you have any skills or talents that most people don’t know about?
I lived in Japan for 2 years as a child and in Europe for 7 years as an adult so I can speak Japanese and Russian languages pretty well.
What is your favorite board/card game?
Board game – Monopoly, of course! Card game – Euchre
John Kendall
John joined Eii in 2023 and serves on our customer support team as a Customer Support Technician. John graduated from Ivy Tech and specializes in assisting customers with troubleshooting machine issues, installing machines on site, and practicing preventative maintenance. He has over 6 years of professional work experience working as an Advanced Services Technician at Comcast. John grew up in Bloomington, IN and currently resides in West Lafayette, IN with his partner, Amber and son, Kieran.
If you could live anywhere, where would it be?
Northern California
Favorite book or author?
Stephen King
Favorite technology or software?
Anything technological is my favorite. I love working on it all.
What do you do in your spare time?
Mostly spending time going on adventures with my family, but when not doing that, I am working on my home PC or stereo system, cars, or cleaning.
What is your favorite quote?
“All good things in all good time” – Jerry Garcia
Caryn Erickson
Caryn joined Eii in 2022 and serves on our customer support team as a Training Specialist. Caryn graduated from Indiana University Kokomo with a Bachelor’s degree in Psychology in 2015 and went on to receive her Master’s degree in Industrial/Organizational Psychology from Elmhurst University in 2017. As a Training Specialist at Eii, she specializes in identifying gaps in knowledge and understanding of the products we sell and service, and creating and delivering training to fill those gaps, with the goal of better serving our customers. She has over 5 years of professional work experience working as a Training Program Director with the State of Indiana. Caryn grew up in Crete, IL and currently resides in Burlington, IN with her son, Evan.
What is your favorite meal or food?
BBQ anything!
What do you do in your spare time?
I’m involved with my church and I’m a rollercoaster junkie. My son and I spend a lot of time fixing up our old (1889-ish?) house. I also love to garden and dabble in genealogy.
What is your favorite quote?
“If you learn from defeat, you haven’t really lost.” – Zig Ziglar
Do you have any skills or talents that most people don’t know about?
I’ve built several pieces of furniture from scratch and have a talent for upcycling older pieces.
What would you do/buy if you won $10 million in the lottery?
I’d give a bunch to my family, friends, and church. I’d set up my son with a savings account and his dream car. For myself, I’d buy a boat and a vacation house in Michigan. The remainder would be used to set up resources in my county for newly single parents who need help getting a fresh start.
Alejandro Rosillo
Alejandro joined Eii in 2023 and serves on our customer support team as an Associate Technical Writer. Alejandro graduated from Purdue University with a Bachelor’s degree in Professional Writing. As an Associate Technical Writer, he helps create customer-facing documents and internal documentation for many different technical processes that happen here at Eii. Alejandro grew up in Hobart, IN and currently resides in West Lafayette, IN.
What is your favorite meal or food?
Street tacos
What do you do in your spare time?
I enjoy cooking and mixing drinks in my spare time, additionally, I like to play video games, watch films, and read any material I can get my hands on.
What is your favorite quote?
“We suffer more often in imagination than in reality.” – Seneca
Do you have any skills or talents that most people don’t know about?
I know how to land a couple of tricks on a skateboard.
Favorite technology or software?
My iPhone and gaming laptop in terms of hardware. For software, it would have to be Notion.
Wyatt Kirisits
Wyatt joined Eii in 2023. As a Field Service Technician, Wyatt travels to customer sites to install and maintain Eii’s products. Wyatt graduated from Purdue University with a Bachelor’s degree in Applied Statistics. Raised in Peru, IN he now resides in Whitestown, IN.
What is your favorite book or author?
“11/22/63” by Stephen King
What is your favorite movie or tv show?
Get Out, Superbad, The Twilight Zone, Breaking Bad
Favorite technology or software?
Wikipedia – it’s an extremely quick and accessible way to gain a basic, and sometimes deep, understanding of any topic you can possibly think of.
What do you do in your spare time?
Hiking, photography, trying new foods/cuisine, cooking, going to NFL games, learning
What is your favorite quote?
“We would accomplish many more things if we did not think of them as impossible” – Vince Lombardi
Ethan Woodie
Jordan joined Eii in 2022 as a Technical Writer. Ethan graduated with a Bachelor’s degree in Professional Writing and a minor in Anthropology. Ethan is responsible for creating official, customer-facing documentation. He is proficient in Typefi, InDesign, Mailchip, and the Office suite. Raised in Ithaca, NY he now resides in West Lafayette, IN.
What is your favorite movie or tv show?
Stargate SG-1 and Community
Favorite book or author?
“The Book Thief” by Markus Zusak
When you were ten, what did you want to do when you grew up?
I wanted to be a paleontologist and discover dinosaur bones every day.
Favorite meal or food?
Authentic Mexican-style fish tacos
Do you have any skills or talents that most people don’t know about?
I am a developing football scout and am building connections within the media and league. Hopefully someday, I’ll be able to launch my own podcast.
Larry White
Larry joined Eii as our Customer Support Assistant Manager in 2023. Larry graduated from Purdue University with a Bachelor of Science in Genetics. Prior to working for Eii, he was owner/operator of ELM Manufacturing. As Assistant Manager of Customer Support, Larry works to provide our support techs with the tools they need to provide our customers with the best possible support experience they can. Raised in Gary, IN he now resides in Lafayette, IN with his wife, Melissa, and his son, Ethan.
What is your favorite vacation destination?
Universal Orlando FL
What is your favorite movie or TV show?
Alien
What is your favorite meal or food?
Jambalaya
What do you do in your spare time?
Graphic Design
When you were ten, what did you want to do when you grew up?
U.S. Marine
Do you have any skills or talents that most people don’t know about?
Used to give tattoos
Kalani Rodrigues
Kalani joined Eii in 2023. Prior to working for Eii, he gained 5 years of experience as a Chief Engineer, 5 years as a Hotel GM, 3 years as a Superintendent, and 10 years as a small business owner. As a Field Service Technician, Kalani travels to sites to maintain existing Eii client equipment. Raised in Haiku, Hawaii on the island of Maui, he now resides in Camden, IN with his spouse Kristy Rodrigues, his daughter, Kymberley, and son, Nathen.
What is your favorite book or author?
Steven King
What is your favorite vacation destination?
Maui, Hawaii
What is your favorite movie or TV show?
Serenity, Stargate
Favorite technology or software?
Android
What is one thing you can’t resist?
Dark chocolate
What do you do in your spare time?
Build drag race vehicles, gardening, camping
When you were ten, what did you want to do when you grew up?
Own my own business.
Michelle Scott
Michelle joined Eii in 2023 in Customer Support as Assistant Manager of Inside Sales. She graduated from Ball State University with an Associate’s Degree in Data Processing and received her Bachelor’s Degree in Interdisciplinary Studies from Purdue Global University. Prior to working for Eii, she gained over 30 years’ experience in corporate customer service and support and office management. As Assistant Manager of Inside Sales, Michelle is responsible for the oversight and strategic management for the Inside Sales team which includes order entry, order tracking, invoicing, RMAs, and contracts. Raised in Frankfort, IN she now resides in Lafayette, IN with her husband, Dan. Her son, Nathan, and daughter-in-law, Jenny, live in California. Her daughter, Madeline, and granddaughter, Briella Dawn, live in Battle Ground, IN.
Favorite book or author?
Harlan Coben
What is your favorite movie or TV show?
Princess Bride
What do you do in your spare time?
I enjoy walking and playing with my granddaughter
What is your favorite quote?
“Be your own hero and you’ll never be disappointed.”
What is your favorite board/card game?
Mexican Train Dominoes and Euchre
Blair Hueston
Blair joined Eii in 2022 in Customer Support as Inside Sales RMA Specialist. As RMA Specialist of Inside Sales, Blair is responsible for supervising RMAs throughout their entire lifecycle, which includes acting as a liaison with customers, support, and manufacturing. She provides operational support to our Customer Support team including the creation and supervision of RMAs, ordering and tracking PM kits, and entering quotes and sales orders for parts. Raised in New Richmond, IN she now resides in Williamsport, IN with her significant other, Brad.
If you could live anywhere, where would it be?
In the mountains of Tennessee
What is your favorite vacation destination?
Clearwater Beach, FL
What is your favorite meal or food?
Anything Mexican
What do you do in your spare time?
Our kids show livestock (cattle, sheep, pigs) year-round. All our time outside of work is spent in the barn working with the animals, traveling to shows all around the Midwest, and preparing for county and state fairs.
What would you do/buy if you won $10 million in the lottery?
I would buy a new truck and trailer with living quarters and build a new show barn for the kids and show animals.
Brian Bowers
Brian joined Eii in 2023. Brian graduated from Rochester Institute of Technology with a Bachelor of Manufacturing Engineering Technology and later went on to receive his Master’s of Product Design and Development from Northwestern University. Prior to working for Eii, he gained over 30 years of experience in the mailing industry, including over 7 years experience as CTO for Bell and Howell and Fluence Automation as well as over 15 years of IT experience and US patents published. Brian specializes in value engineering, system engineering, material handling systems (large integrations), labeling systems, operations, and customer and field service. That experience helps him with his responsibilities, including inspiring innovation by taking ideas or technologies and creating new products and/or market opportunities for Eii. Raised in Buffalo, NY he now resides in Mundelein, IL with his spouse, Linda, of 40 years, with whom he has 2 sons, Alexander and Richard.
What is your favorite quote?
“You never fail until you stop trying.”
Favorite technology or software?
SolidWorks…3DCAD systems in general. 3D printing
What is your favorite vacation destination?
Any place Linda (my wife) is at and there is no work.
What do you do in your spare time?
Sing in the church choir, home remodeling, maintenance for the church, wood working, hiking, walking.
What would you do/buy if you won $10 million in the lottery?
Retire…set up a foundation to assist young adults in high school to start out in business or college. Help out our food pantry at church.