Engineering Innovation

Posts Tagged ‘Customer Support’

Don’t Run Out Of Labels!

Here’s a tip:  Store a case of labels in the manager’s office.  Then, when the mail room runs out of labels and comes to get the emergency case of labels, you will know it is time to reorder! For all of your label and tray tag needs, contact Engineering Innovation Customer Support at (765) 250…

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EII Is Hiring!

Engineering Innovation Inc. is currently hiring for two open positions: Software Engineer and Customer Support Technician.  Please see our Careers page for more information on how to join our team.

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Holiday Office Closings

As a reminder, Engineering Innovation, Inc. offices will be closed on November 26th, December 25th and January 1st to allow our employees to celebrate the holidays with their families. Please contact EII Customer Support if you have any questions. Have a happy holiday season!

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Technical Service Bulletin: IMb Services Update

We at Engineering Innovation, Inc., are dedicated to giving you quality customer support for our products. In order to achieve this high level of service, we hope to provide helpful updates and solutions to our customers through our technical service bulletins. This technical service bulletin provides information about the deployment of IMb Services Update: PostalOne! ®…

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Quick Tip: Keep Labels And Tags In Stock

Keeping up with your label and tray tag stock is easy when you keep a box of labels and tray tags in the manager’s office or purchasing manager’s office. This will keep the tray tags and labels visible. When you are running out of labels or tags and have to grab that last box, it’ll…

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Dear EZ-Flats Customers: No Meter Necessary!

If you own an EZ-Flats machine, either Essential, Enhanced, or Premium you never need to take your rejected mail pieces to the meter. Simply turn on Single Piece Rejects in the Account Profile Editor to get a permit on the pieces. For more information about EZ-Flats, go here or call your support representative. Happy Mailing!

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